Kem and Taya are two women who have helped pioneer a clear and precise method to manage revenue cycles.
Their business successes began shortly after a professional personality assessment at a medical conference identified they are basically the same person. Together they subsequently spent the next 15 years researching all things revenue cycle and have made it their mission to take their passion for RCM improvement and find a way to be of service to the healthcare industry.
They have created two national revenue cycle management certificate courses, host an internationally ranked podcast, written two books, and presented education to thousands of healthcare leaders across the United States and beyond.
We are very grateful to have these two talented and entertaining women on our team who the industry often credits with "making RCM fun"!
Meet Our Experts!
Meet Taya Gordon
CHIEF REVENUE CYCLE OFFICER, MBA, FACMPE
Taya is the Chief Revenue Cycle Officer of eobee. She obtained her Executive MBA in Healthcare Management at Creighton University and as a subject matter expert in several facets of healthcare management and process optimization, she's held senior level executive management positions in private practices, collaborative institutes, and national care coordination organizations.
Taya now educates and consults on all areas of healthcare operations including revenue cycle integrity, workflow efficiency, denial prevention, and legislation. Taya serves as a proud member of the MGMA's Government Affairs council and co-authored the MGMA Best-Selling publication, revenue cycle management: Don't Get Lost in the Financial Maze.
She is also the co-host of the RevDive podcast and former President of the HIMSS Nebraska Chapter, as well as a 2019 Midland's Business Journal as a '40 Under 40' Executives & Entrepreneurs Award Recipient. As a self-proclaimed nerd, Taya's favorite topic include revenue cycle management, health policy and coded puzzles.
Meet Kem Tolliver
VP of REVENUE CYCLE INTEGRITY, B.S., FACMPE, CMOM, CPC
Kem is the Senior Vice President of Revenue Integrity at eobee. Kem holds dual Bachelor of Science degrees in Healthcare Administration and Organizational Management for over 20 years.
Kem received MGMA "Better Performing Practice" distinctions in the areas of Accounts Receivable and Collections. Kem served on the Board of Directors of MD MGMA as the Chair of the Practice Management Committee, Chair of the Government Affairs Committee.
She received MD MGMA's 2016 Outstanding Service Award and served as the 2018 State of Maryland ACMPE Representative. Kem provides Maryland state-wide risk management training programs for Medical Mutual Insurance policy holders. She served as an Adjunct Professor of Revenue Cycle at Catonsville Community College. Kem was awarded with the State of Maryland Governor's Volunteer Service Certificate for 2015-2018.