Frequently Asked Questions
We don't want to brag or anything but we do have a good number of friends and colleagues.
From time to time we get a question about eobee, and how we do what we do. Take a look below to see if your question is answered in the topics below and if not just give us a shout.
Is it easy to get the data?
Yes! We work directly with your EHR, Practice Management System, or Clearinghouse and can usually ingest and display data within a day or two. We are also trained in most systems and can work claims and denials directly as well.
What can I do once you load the data?
The possibilities are endless. Turn data into information about the impact of you intake process, which providers are doing the best documentation, what your payment velocity is at various payers, and where to make adjustments to improve it.
Can you help me understand my data and create a strategy?
We literally wrote the book on it! No, seriously. Taya writes the books for MGMA. Yes we can help.
Does your team replace my team?
No , we augment. Have a special AR Project? Biller going on maternity leave? You want to focus on coding and outsource denial management? We can do it all. We are happy to provide 10 hours a week to full service RCM teams!
How good are you?
Ask Madonna Rehab, where there velocity improved 56%. We have done everything from inpatient claims, to emergency projects, to backfill positions, to denial management. Referral contact information available upon request.
But doesn't my EHR already have analytics?
Typically yes, but it is a far cry from our features. Think bicycle versus car. Plus, you can add other types of data as well, such as HR, clinical, and outcomes.
Service Selection
It's super common to be uncertain about what services you actually need. We don't believe in being everything to everyone, nor do we want to. We will always review your options with you but we will also tell you if there is a service we don't think you'll see benefit out of. Why? Because if we sell you on something you don't actually need, then you won't see benefit in it and keep using it. So it's kind of self serving honestly :)